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Shipping Delays & Updates

UPDATE 21/12/2020:

On 21st December 2020 the French Government implemented a 48 hours ban on freight entering from the UK, following announcements around the new Coronavirus variant in the UK.

Other countries are taking similar measures, with Turkey and Canada having cancelled inbound flights from the UK.

Following the border closures, we have now heard updates from Royal Mailour main courier.

Royal Mail amongst other couriers, will be suspending all road services to Mainland Europe (except Republic of Ireland), Turkey and Canada effective immediately.

As per the courier's recommendations, no further parcels will be dispatched to these countries until further notice.

If you already have an order outstanding that uses an affected service, the parcel will be held and dispatched when the services are reinstated.

Any new orders that are received will be held until there is more clarity around the length of time these restrictions will be in place for or the band is lifted.

If you would like to cancel an order affected by this change, please contact our support team via email at

It's expected that more countries will become affected by this disruption over the next few days.

We'll continue to publish updates if further countries are affected and when there are changes to this situation.

Updates directly from Royal Mail can be found here.

We apologise for the extent of inconvenience and delays that these disruptions will cause.